Book Store | Ramakrishna Math Pune
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हेल्प /
Refund Policy
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CANCELLATION & REFUND POLICIES

For any query send us an e-mail with suitable subject-line on  rkmnpb@gmail.com

How long will it take to get back my money?

Once we refund the payment, it may take up to 5-10 business days for the credit to reflect in your account. Actual time taken for refund depends on your payment cycle with your bank.

What shall I do if I received damaged or defective book?

Please send us the screenshot of the damaged or defective book within 7 days of delivery of the product. Once, we confirm with our publication department; we shall send you a new copy of the book. Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can not offer you exchange.

What shall I do if I receive wrong books?

Please send us the screenshot of the book. We shall send you the correct copy of the book at the earliest. We request you to send us back the wrong items and we shall bear the shipping costs.

How can I cancel my order?

If you would like to cancel the order, drop us a message to booksale@rkmpune.org within one hour after placing the order. The money will be refunded to your account. Refunds will not be considered once the order is packed or shipped.

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